We are Syde: not just any WordPress agency

Our WordPress agency consists of an interdisciplinary team of experts and provides a wide range of services from full development, implementation, and design of your WordPress project to comprehensive consulting and quality assurance.

We aim for high-quality solutions that are future-proof and easy to use. To achieve the best results and ensure that your success does not depend on our continued involvement – preventing vendor lock-in – we adhere to community standards and best-practices.

While we provide solutions for every use case, there are certain areas we focus on:

• WordPress for Enterprise
• Multilingual WordPress Solutions
• Payment Gateways for WooCommerce
• Websites & Relaunch
• Maintenance & Support
• Online Shops & E-Commerce

As a WordPress development agency, we firmly believe in WordPress’ capabilities as a content management system. To complement our website development services, we offer design, consulting, migration, quality assurance, audits and code reviews, plugin development, dedicated support and training. For a full overview, go to our Services page.

We have experience building solutions for a wide range of WordPress use cases across all types of industries. You can find all our references here.

The first step is to describe your project. Is it about a completely new site or the relaunch of an existing site? Do you have a strict deadline or other important aspects we should consider? What is your planned budget for the project? Do you need integrations to other systems? 

The second step is to define what you aim to achieve with the website or development project. These goals will help you identify the most important features and further requirements.  

Defining requirements is far from easy, so we happily support you through our consulting services. We have worked on many different kinds of projects and can help you recognize potential risks and opportunities and give you advice on cost-saving solutions that meet your needs. We have found that a preliminary workshop with us can make a huge difference in accurately defining project priorities and scope.

Normally, we aim to send you an offer within 3-14 days after we have all the necessary information. This may vary depending on the size of the project.

Of course, this depends mainly on the project scope. In general, we always keep our customers informed about the project’s progress. When all initial requirements have been clearly defined, we work together with you to draft a timeline for the implementation. We will share status updates along the way, and whenever we foresee that we need to make changes in the schedule, we will let you know.

Our approach is to be as transparent as possible in our communication while being adaptive to our clients’ needs and wishes. You will have a single point of contact for your project who will keep you up-to-date and will be able to answer questions you might have. We typically rely on these tools:

– Slack for short communication like questions and organizational matters
– Regularly scheduled video calls for updates on the project, to answer questions in detail, and knowledge exchange via workshops
– Atlassian Jira for tracking and documenting project tasks and progress

Using these tools across projects, we can ensure the highest level of transparency and efficiency for your project. However, if your organization has specific requirements regarding the tools or platforms that are used, we can adapt accordingly.

Transparency is very important to us. We rely on various project management and communication tools to achieve this. As a client, you decide when and how often you get updates on the project status. This will be determined at the beginning of the project and can be adjusted as needed.

In order to deliver website projects on time, budget and value, it is essential that the project framework is mutually agreed upon and stays consistent. One of our greatest strengths is setting up a valid plan for your project in joint workshops and implementing it. 

Of course, requirements can change along the way. Therefore, we can either leave room for changes in the project plan or develop agile solutions that grant high transparency, flexibility and minimize the risk of undesirable developments.

There’s also the possibility to plan an agile budget that we use to develop the systems further. An estimate is often made to determine the budget for the minimum viable product, and an agile budget is added to this main budget to reach the next expansion stages. In this way, a website or shop can go live earlier and get extended with functions over time.

Thanks to our in-house quality assurance and strict code standards, we are confident that our solutions are of the highest quality. That said, we know that where work happens, miscommunications and mistakes also happen. So if you are not satisfied with the result, we will have a closer look at what has been communicated and agreed upon. If we discover that, in hindsight, certain requirements were not defined clearly enough, we will work together with you to find a solution that fits with the project goal and scope. In general, we strive towards long-term relationships with our clients, so we are eager to resolve misunderstandings.

Yes, we provide flexible maintenance contracts that are tailored to the needs of our clients. Whenever we develop solutions, we do this in a way that allows our clients to be as independent as possible from Syde after the realization of the project. We build easy-to-use interfaces for non-technical users and can deliver documentation and workshops to give your staff all necessary information on how to work with the new environment. If needed, we can even offer dedicated support services to ensure that your teams do not get blocked by technical difficulties.

Data migration is one of our main competencies. We have many years of experience with content migration to WordPress from various content management systems.

Here are some client references concerning content migration projects:

In general, we create websites that are optimized for search engines in terms of code and site architecture. We also offer consulting services that cover many topics, including advice on helpful SEO plugins and WordPress setups. Furthermore, we can train your staff in workshops to familiarize them with all the important search engine optimization strategies. With us as your partner, your website is prepared optimally for a good SEO ranking. 

Yes, we provide several workshops to train your staff so that they all are on the same level and know how to manage their tasks in a WordPress environment.

We offer workshops for beginners as well as for advanced WordPress users. Of course, we also provide individual workshops to cover all topics that you need to get started.

We believe that WordPress can be used as the foundation for any web project, and our focus on this single open source framework has enabled us to become experts in our field. This is how we became verified WordPress VIP Gold Agency Partner and WooExperts. But, of course, we offer data migration from other CMS to WordPress.

Syde has its official headquarters in Damme, Germany, but we do not have a fixed office. We are a fully remote agency since the very beginning and are proud that this approach allows us to employ a diverse team comprised of 130 people who live in all major timezones.