Which work areas does Quality Assurance cover?
Depending on the team’s QA role, the QA tester is responsible for providing the overall quality of the project in question.
The process starts with the project launch, where the team gathers all the information and requirements, so one of the first tasks would be to challenge those requirements and learn about the project.
Then, the Quality Assurance person is responsible for test planning, test development, test environment and data setup, test execution (manual or automated), and bug reporting.
In addition, our QA testers are also responsible for test maintenance and various types of tests and reports during all phases of development.
Quality Assurance Analyst
As a QA Analyst at Inpsyde, you will be responsible for:
- Analyzing requirements
- Creating and executing test plans, and test cases
- Monitoring and maintaining existing test
- Providing reports
- Participating in project-level meetings
- Collaborate and communicate with technical and non-technical colleagues
Quality Assurance Automation Engineer
Our QA Automation Engineers mainly deal with the following issues in their daily work:
- Creating and executing test plans, test cases and test scripts (manual/automated)
- Monitoring and maintaining existing tests (manual/automated)
- Working on the integration of the test framework into CI/CD
- Providing reports
- Participate in project-level meetings
- Collaborate and communicate with technical and non-technical colleagues
There’s a way to do it better – find it.
Thomas Alva Edison
How important is communication?
Communication and transparency are very important to our QA team. We are in constant contact with all team members involved in the project itself. We also maintain close communication with the PO (Product Owner), the PM (Project Manager), or the stakeholder as we challenge and consult the requirements, using different tools or different testing approaches.
If something is not right , we escalate this and communicate it to the responsible person. During the development phase, we are in close communication with the developers, and make sure that, for example, the function is created in the right way and help the developers to troubleshoot and provide bug proofs.
What work tools are used?
Our QA testers use different tools during the testing process, both for manual and automated testing. There are many tools on the market. This presents a major challenge when it comes to choosing the right tool.
Here at Inpsyde we focus on using interconnected centralized tools that relate to each other for better transparency and easier development. This makes it easy to transfer information from one tool to another, especially when reports are needed.
For our daily work we rely on well-known tools such as:
- Slack for communication
- Jira for task and project management
- Confluence for documentations
- Google Workspace for agile work
- BrowserStack as a platform for cross-browser/device testing
- Cypress for test automation
- Docker for container orchestration
- Github Actions for version control (Git) and CI/CD tools
- Zoom for virtual meetings and calls
- Toggl for time tracking and billing of client projects
Quality is no accident; it is always the result of intelligent effort.
John Ruskin, English writer
What are the daily requirements in Quality Assurance? What skills are needed?
Requirements
In our Quality Assurance team, written and verbal communication skills are particularly required, as well as a team-oriented attitude. This is because we need to be able to talk to colleagues internally at Inpsyde about technical topics and clients about their requirements or problems.
In addition, an independent way of working is essential because our QA testers have different projects that need to be identified. These must be proactively approached to keep our software quality at the highest level and optimize it.
Knowledge and mastery of standard tools, quality assurance methods, and test management are essential.
Challenges
Daily challenges in Quality Assurance Jobs are constant and everywhere, but they also provide an opportunity to learn and improve both technical and soft skills.
When we built the QA department, we started by writing countless documentation and establishing all the processes and standards. While at the same time, we had to integrate all these testing processes into our existing development teams.
Everyone knows how difficult it is to change workflows and processes already in place or change the mindset and comfort level of others.
Continuing education
Continuing education is welcomed in our QA team. At Inpsyde, we have the opportunity to grow and learn. We are all encouraged to be proactive. This means that each team member has the freedom to be a Quality Assurance Manager for each project and work independently.
In doing so, each team member can assist with any lack of knowledge. Practicing the “proactive” team spirit helps motivate our QA team members not to be stuck in their roles but to learn new skills.
Also, we can take any course needed to improve or learn new skills. That’s a great thing!
Individual experiences of our Quality Assurance Team
We asked our QA testers for a personal insight into their daily work, which makes for exciting reading:
Are there trends or developments that will play a role in the future?
Since Inpsyde is a WordPress-only agency, we try to keep up with all the trends in the WordPress world and make sure we deliver the best solutions. In the future, Inpsyde will be known for WordPress development services and WordPress testing services. That is our goal as QA testers.
Does a job at Inpsyde sound challenging and exciting? We also offer Quality Assurance Jobs! Click here for our current job offers!
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