This is how we practice tolerance at Inpsyde

Tolerance is respect, acceptance and appreciation of the rich diversity of our world’s cultures, our forms of expression and ways of being human.

UNESCO Declaration of Principles on Tolerance, Article 1.1 Meaning of Tolerance

Therefore, tolerance not only plays a role for us on a holiday, but on every day of the year! On this occasion, we give our multicultural employees space to share their personal views with us, what it means in general, and how important tolerance is for them. It is particularly exciting to find out how colleagues and employees experience tolerance at Inpsyde.

In the interview: Alex Frison

Alex is CEO and co-owner of Inpsyde. As the chief executive officer he is responsible for strategy and partnerships.

In addition, we spoke to Alex about what tolerance means for him, especially with relation to Inpsyde.

Alex, what comes to mind when you think of tolerance?

Tolerance is often used, but has a much deeper meaning than some might realize. On the one hand, of course, it’s about respecting and accepting another person for who he/she is – no ifs, ands, or buts about it. 

However, on the other hand, tolerance also means that you are able to empathize with your counterpart in order to understand the background of that person. Backgrounds such as Upbringing, education, professional experience, or personal characteristics, which are also informative of the behavior from one person when dealing with another.

That is why tolerance is a popular catchphrase in society, but it actually has a more complex meaning for me.

Tolerance leads to the realization that my opinion or view is no better or worse – just different!

Alex Frison, CEO at Inpsyde

How exactly is tolerance manifested at Inpsyde?

At Inpsyde, tolerance is crucial! Not only because our more than 80 employees come from all over the world such as Indonesia, Serbia, or Chile, and with a wide variety of backgrounds, but because they can also learn admirably  from one another.

Tolerance means openness

If you take another person for who they are, then you are also open to accepting something from them. Regardless of whether it is about imparting theoretical expertise or the way something is worked on.

Tolerance is not unconditional

For us, the topmost maxim is that tolerance does not mean that everything is simply accepted. For example, discriminatory or racist tendencies naturally do not come under the heading of “tolerance”. We do not tolerate these in any way! This is where tolerance ends for me – and I also speak for our employees. Fortunately, this has never happened to us because all colleagues at Inpsyde have a tolerant worldview.

Tolerance requires empathy

Of course, it can happen that you think you’re making a joke that offends your counterpart. Although there was no bad intention meant, and it can be attempted to sweep under the rug; unfortunately, a bad taste remains, which of course doesn’t contribute to a good working atmosphere. Especially in times like these,  tolerance has something to do with respect and the trust that everyone wants to live in harmony with one another.

Having an open and tolerant environment is one reason for the success of Inpsyde and it is highly driven by the highly motivated individuals here.

Everyone is looking what combines us!

Marcus Burk – Head of Marketing

Tolerance for me is to know that one rarely has the ultimate truth, that even in the most scientific fields, there are different levels of understanding, and we are all in our journey with our background.

It’s trying to put yourself in the other’s shoes, communicate at a level where no one is left outside, include as many voices as possible in the conversation in an environment where everybody feels welcomed to talk.

Tolerance allows you to change your mind when you hear a better idea. Unfortunately, there is much work to do yet; in my opinion, Inpsyde only reflects what happens in general.

Carmen Maymo – WordPress Engineer

Tolerance is very important for me. I think tolerance is very part of my life and personality.

For me this value is the base of respect, good relationships and love. It is very important to accept we are all different and we can all be right.

Francisca Soto – Limited Access Business Operations Manager

I don’t like the word “tolerance”. It’s like there’s something annoying about someone, but I tolerate it, e.g. I have patience for this annoyance. Really, it’s more about acceptance and empathy IMHO.

In any case, the way I feel accepted is simply through cultural/racial differences seemingly not being an issue. It’s hard to feel something that isn’t there. There’s no special attention to it (or it doesn’t feel that way), but there’s no tension around the subject.

I have never seen or taken part in a disagreement on the subject, and that IMO is the way it should be. Acceptance and happiness are natural states, after all.

Anton Ukhanev – WordPress Engineer

Tolerance is when you understand everyone is better than you in some manner.

Vladimir Shelmuk – WordPress Engineer

People are tolerant when they accept other opinions. They tolerate that other people live differently or have a different religion than themselves.

Max Wolters – Business Operations Manager

Tolerance is respecting other opinions, but also actions or beliefs – as long as it is not forced on others.

Tolerance is important to me because it gives me the chance to live together peacefully as well as to develop myself, my loved ones, and all other people.

In my opinion, Inpsyde has a high level of tolerance, defined by the way we work, by and with everyone. But what is high and safe does the remote form support tolerance. Since various problems that need tolerance appear small in everyday cooperation, but go under.

Frank Bültge – CTO

Tolerance at Inpsyde is experienced every day as we are from all over the world, with different cultures and believes. But we accept, respect, and appreciate those differences, learning from each other as coworkers and friends.

Tolerance provides a peaceful environment.

Carolin Cabezas – Support

What is Inpsyde doing to actually practice tolerance? 

At Inpsyde, we basically follow the principle that before we say or write something “just like that”, we think carefully about whether we really want to say it or write it. We are all urged to do this, so that we always reflect and correct ourselves where necessary. And that is practiced at all levels of hierarchy.

Ideal images for orientation

We have also written down our values. This is the basis that makes cooperation possible for us:

• Respect
• Recognition
• Tolerance
• Team work
• Clear communication

Appreciative community

As we have already mentioned, basic respect is also a form of mutual appreciation and recognition of each and every one of us. At the same time, this also means that we at Inpsyde think and act as a community. No one stands above another as a person or is more important than anybody else.

Human understanding

All of this can only be practiced if we internalize clear and honest communication. This also includes a high level of professionalism, humanity, and understanding. This is the only way to get rid of misunderstandings and prevent them from happening in the first place. This is essential for Inpsyde especially as a company that is 100% remote!

Is there such a thing as a code of conduct at Inpsyde? 

We have the aforementioned  values, which are imperative to us and which we have internalized as employees and colleagues.

Incidentally, we also hire new employees according to this criteria. That is why we don’t just pay attention to their professional skills, we look behind the facade in our interviews. At Inpsyde people count.

We want to get to know the person behind the name and therefore may apparently ask rather unusual questions, for example, about the expectations of the candidate, what is important to him/her in life or what things are on their private bucket list.

Our values determine who we are and how we work together.

Alex Frison, CEO at Inpsyde

How will values such as tolerance affect Inpsyde’s future? 

Ultimately, there are only employees in our teams who identify with our values ​​from the start and do not have acquire them first. That’s why at Inpsyde we are like a second family to each other.

Like in any family, you take care of one  another. You want everyone to be flourishing and comfortable. There is nothing better than when I, as CEO, hear that our employees are happy and satisfied with their work and Inpsyde, and that they think it’s great to learn new things and not be stuck in a rut.

Tolerance and interpersonal relationships are the be-all and end-all. Because we will continue our growth path in the future and rely on colleagues from all over the world, that will always be a key component of our company.

Even when there are ups and downs, we can rely on our employees. We have grown rapidly within a short period of time, but we have great employees who know how important interpersonal relationships are, especially when working 100% remotely. You are open-minded, able to communicate, and fully guided by our values.

We all want to learn something from and with one another. As long as that doesn’t stop, it contributes to an inner calmness and ultimately tolerance in our employees. That makes Inpsyde unique, but also strong!

That’s why I’m looking forward to the years ahead.